About Our Business
Company Name: Fishnet, Inc.
Operating As: Fishtank LIVE
Fishtank LIVE is a premium streaming web application that provides 24/7 live entertainment content through our interactive reality show platform. We offer viewers an immersive experience where they can actively participate in and influence live events.
Products & Services
Season Passes
- Season Pass:monthly subscription providing access to exclusive features and content
- Season Pass XL: Premium monthly subscription with enhanced features and additional perks
- Auto-renewal subscription service with the ability to pause or cancel anytime
Digital Tokens
In-platform currency that enables interactive features including:
- Text-to-speech messages and sound effects
- Profile personalization options
- Voting influence in audience polls
- Live challenge participation
- Purchase of Fishtoys and Wartoys (digital interaction items)
Big Toys
Premium experiences starting at $5,000 deposit, offering unique interactions with the Fishtank show. Subject to approval and background verification.
Customer Service
Email: [email protected]
Mailing Address:
999 Main Street, Suite 701
Pawtucket, RI 02860 US
Our support team responds to all inquiries within 48 business hours.
Policies
Refund Policy
All purchases of Season Passes and Tokens are final and non-refundable. This includes:
- Season Pass subscriptions
- Digital Token purchases
- Big Toy deposits
- All in-platform purchases
Cancellation Policy
Season Pass subscriptions may be cancelled at any time through your account settings. Cancellation will take effect at the end of your current billing period. No partial refunds will be issued for unused time.
Dispute Resolution
All disputes are subject to binding arbitration as outlined in our Terms of Service. For billing disputes or concerns, please contact [email protected] before initiating any formal proceedings.
Legal Restrictions
- Service available only to users 18 years or older
- Must comply with all U.S. export and re-export restrictions
- Service not available to users in jurisdictions where prohibited by law
- Users previously banned from the service are prohibited from creating new accounts
Age Verification
Fishtank LIVE is strictly for users 18 years of age or older. By accessing our service, you confirm that you meet this age requirement.